What is Tableside AI?
Tableside AI has two service tools to help staff serve their customers more efficiently. Tableside Messaging and Ordering. Messaging has three primary features are ORDER, which opens a two-way messaging channel with the Kitchen QB. SERVICE which calls the server to the table and CHECK which sends a request to the BOH to drop the check at the table. Tableside Ordering, is a tableside delivery service with custom designed QR Codes – used primarily for BYOB delivery.
Do I need an app to use the Tableside AI?
No. the Kitchen QB is web-based and can be accessed on any browser enabled tablet, laptop or desktop computer with a login and password.
Do my customers need an app to initiate chat on Tableside AI?
No. Customers do not need to download an app. No username or password to remember, they just scan a QR code or enter the URL and start messaging.
How many customers can use Tableside A.I. at one time?
Each Kitchen QB can manage up to five live requests at a time. Additional incoming chats move through the queue as requests are processed and closed out. Each Kitchen QB should be able to effectively manage up to ten tables at a time.
Can customers pay their check?
Not in this version. We are building this feature into 2.0 so stay tuned for that release!
Why are there only three keyword features?
Version 1.0 focuses on three primary pain-points for restaurants. Customers trying to get the attention of the server, make an order and trying to get their check. Tableside AI provides a simple solution to server-table delays. We have deliberately architected this solution to address these three problems in version 1.
So this is like a virtual bell for a butler?
Yes it is. We were going to call the bot Alfred but Batman already had the name.
Does this integrate with a POS system?
No. The basic version is designed to be lightweight and operate without an app, or POS integration. However, custom POS integrations can be built. Contact us for a quote.
I see Emotive Intelligence referenced in emails and other communications. Who are they?
emotiveintelligence.com is the development team behind all RVA and Megaphone AI products.
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